Decision support system for occupancy-oriented facility management: methodology and first results

Abstract: Occupancy and space uses affect the organizational effectiveness and functioning during the Operation and Maintenance phase. They are highly variable and can change over time. Consequently, spaces can be inadequate for actual uses, affecting space use, cleanness, and user well-being, satisfaction, and productivity. The research defines a Decision Support System for facility managers based on occupancy patterns analyses and simulations, including Post-Occupancy Evaluations, an IoT sensor network, and a dashboard. First results of system setting and pilot study application are presented. The research aims to support space reorganization and Facility Management activities optimization, increasing workplace adaptability, user satisfaction and well-being.