A blockchain-based approach for managing construction claims

Abstract: In construction, claims can result in significant cost overruns and delays. Various claim management systems have been studied to overcome issues that may arise from claims. However, lack of collaboration and trust among parties, ambiguity in roles and procedures, and the unavailability of accurate, trustworthy, and traceable records of information are significant challenges in the claim management process. To overcome these issues, a blockchain-based claim management system has been proposed, which can improve the quality and reliability of records and enhance the availability of relevant information for effective claim management.